Tutoring and advising hours

Tutoring and advising hours are posted on the first page of the syllabus and at the top of the class schedule. The first set of tutoring hours will be on the first date of classes (Start of classes) as listed in the class schedule. The final set of tutoring hours will be on the last date of classes (End of classes) as listed in the class schedule. There are no set tutoring hours during final exam week. However, tutoring hours can be arranged during final exam week by appointment. Students must email Dr Hollier in iCollege to make arrangements for tutoring in final exam week. The time must be mutually agreeable to the student and Dr Hollier and will be performed through Webex. Students who turn up outside the hours listed above without an appointment will be turned away / ejected from Webex.

Any changes to tutoring hours, whether for a single day or a change for the duration of the semester, will be posted in the announcements section of iCollege. You should always check the announcements prior to attending any tutoring and advising time.

Dr Hollier does his best to schedule tutoring and advising hours at different times on different days. When teaching on-campus classes, the on-campus tutoring and advising times will be held close to those times. Online tutoring hours are set to vary the time of day to give students a chance to attend based on their own schedules. Hopefully there will be some hours each week that will match your ability to attend.

Dr Hollier is always willing to schedule appointments outside of the regular posted tutoring and advising hours. Scheduled sessions would most likely be held online. To schedule a session outside of the regular hours, you need to email Dr Hollier in iCollege 48 hours prior to the day you wish to meet. In your email, specify what time of the day you can meet. Dr Hollier will do his best to meet your schedule. However, the day and time must be mutually compatible for both of us. If you schedule an appointment and cannot make it, then let Dr Hollier know ahead of time if you can. If you miss 2 scheduled appointments (without good reason), then Dr Hollier will not schedule future appointments for you.

To access my online tutoring and advising hours:

• Log in to the course in iCollege.
• Click on the Webex button in the menu bar.
• Click on Sign in.
• Sign in with your GSU email address and password.

If you enter your name and email address then click next, you will be placed in a waiting room. The waiting room area is supposed to send a notification to me that someone is there, but so far this has not been notifying me or making a noise that someone is waiting. If you sign in with your GSU email address and password you will be placed directly into the Webex room (bypass the waiting room) and I will see you there.

You can also download the Cisco Webex Meet app on your mobile device and join that way. When you have opened the app, click on join meeting, then type “mhollier” in the search box. This will take you to my Webex room. The Webex app is easy to use and you can use it form anywhere, such as on the go (you are not constrained to your computer).

Notes for online sessions:

• Connect with audio only. No video. This reduces the bandwidth usage for both of us and for the GSU Webex bandwidth allowance. Audio only increases the quality of the audio.
• I can share content with you, and you can share content with me. This is not the same as video. Video is us seeing each other. Sharing content is showing something on the screen.
• Regularly hosted sessions according to the tutoring and advising schedule are open to everyone in my classes. Any number of students could turn up at any given time. So, don’t share personal, identifiable, or FERPA related information if other students are present.
• If I am talking to a student, just wait in the room. If students are waiting, I will limit each person I help to 15 minutes before they have to rejoin the line. If I am discussing something confidential with a student, I will ask you to leave and come back in 15 minutes.
• You must unmute yourself when you wish to talk. Participants are set with mute on when they join a session by default.
• The first time you join a Webex session, you may need to authorize Webex to access your microphone on your computer or mobile device. This should be a onetime authorization.

What tutoring and advising hours are NOT for:

• Repeating entire lecture / lab sessions that you missed.
• Performing lectures for online classes. If you want a lecture in real-time then you need to sign up for an on-campus class or a synchronous online class. Dr Hollier only teaches asynchronous classes online (no real-time lecturing).

What tutoring and advising hours are for:

• Answering specific questions from content topics where you are struggling.
• Answering questions about assignments and the course.
• Advising about science courses at Perimeter College.
• General advising about standardized tests, application processes, etc. for Allied Health career programs.
• General advising about how to improve in the course / college.